A major gas utility partnered with eLynx Technologies to tackle critical challenges in alarm fatigue, inefficient data access, and cybersecurity. By integrating the eLynx Data Historian with their SCADA system, they achieved:

Enhanced Cybersecurity

• User Reduction: Reduced SCADA control system users from 80 to 10, significantly minimizing security risks by limiting direct access to critical systems.
• Secure Access: Provided secure, read-only access to 200 business users, enhancing overall security and reducing the burden on the SCADA team.

Streamlined User Management

• Simplified Access: Eliminated the need for local client software installations, allowing users to access the system via an internet browser.
• Automatic Updates: Enabled automatic updates upon login, reducing maintenance efforts and ensuring all users have the latest features without manual intervention.

Empowered Data Access

• Self-Service Reporting: Empowered users to independently create visualizations, graphs, and reports, reducing their reliance on the SCADA team.
• Customizable Views: Allowed users to tailor data presentations to their specific needs, enhancing data analysis and decision-making capabilities.

Reduced Nuisance Alarms

• Alarm Management: Shifted non-critical alarms to the eLynx Data Historian, reducing nuisance alarms by hundreds and allowing the control room to focus on critical alerts.
• Operational Efficiency: Improved real-time decision-making by streamlining alarm management and reducing distractions for operators.

Real-Time Decision Making

• Efficiency Gains: Streamlined processes such as system balance calculations, which previously took hours, now performed in real-time.
• Enhanced Responsiveness: Enabled the control room to make timely and informed decisions, improving overall operational efficiency.

Conclusion

By integrating the eLynx Data Historian, this gas utility transformed its control room operations—reducing security risks, empowering teams with self-service data access, and eliminating distractions from non-critical alarms. The result? Faster decisions, fewer vulnerabilities, and operators focused on what matters most. Ready to simplify your SCADA system? Contact us today or schedule a demo to see how eLynx can streamline your operations.

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